3 min read•Updated August 2026
DocentBase White-Glove Support: Data Entry & On-Site Visits
SUMMARY OVERVIEW
Learn how our dedicated support engineers assist coaching centers with complete paper roster digitisation, biometric setup, and 24/7 hotline care.
1. Free Data Entry as a Service
If you have handwritten student registers or complex spreadsheets, take clear photos and upload them in the Support section. Our in-house data ops team enters and validates up to 1,000 students within 24 hours.
2. Requesting an On-Site Engineering Visit
For coaching centers with biometric fingerprint scanners (ZKTeco), local Wi-Fi networks, or barcode turnstiles, our Dhaka & divisional engineers visit on-site for direct hardware configuration.
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