How can we help your coaching operations today?
Explore precision documentation, interactive troubleshooting wizards, and operational blueprints for DocentBase Admin (admin.docentbase.com) and Student Cockpit (student.docentbase.com).
Documentation Modules
Getting Started & Setup
Initialize your coaching institution, invite teachers, and configure basic settings.
Student Directory & USI
Manage student enrollments, batch transfers, and universal student ID (USI) cross-tracking.
Rapid Attendance & Ratings
3-second tap logging, 10-point homework rating, and cross-batch session swapping.
Fees & Payment Gateways
Monthly tuition collection, grace periods, automated bKash/Nagad and SSLCommerz routing.
SMS & Parent Progress
Automated monthly report cards, WhatsApp dispatches, and emergency broadcast notices.
Student & Parent Cockpit
Using student.docentbase.com to view routines, results, attendance, and pay dues.
Team & 8 RBAC Roles
Inviting staff, configuring permissions (Admin, Manager, Teacher, Accountant, Receptionist).
White-Glove Support
500+ student data entry service, on-site engineer visits, and direct WhatsApp hotline.
Core Functionality Blueprints
DocentBase Admin Portal Quick Start Guide
A complete step-by-step walkthrough to get your coaching center live on admin.docentbase.com in under 10 minutes.
Enrolling Students & Universal Student ID (USI)
Learn how to register single students, bulk upload 500+ records via CSV, and utilize USI for cross-batch tracking.
Batch Management & Multi-Shift Scheduling
Organize coaching shifts, set student capacity caps, assign teachers, and configure automated routine syncing.
Rapid 3-Second Attendance & 10-Point Homework Ratings
Log an entire 60-student batch in under 90 seconds, rate daily homework performance, and handle cross-batch session swaps.
Monthly Tuition Fee Collection & Grace Period Automation
Manage monthly fee cycles, configure auto-unpaid grace periods (10th/15th/20th), track partial payments, and schedule reminders.
Configuring bKash, Nagad & SSLCommerz Payment Automation
Set up direct student online fee payments with automated webhook clearance and next-day bank settlements.
Parent Monthly Progress Cards & Automated SMS Dispatch
Generate comprehensive monthly report cards combining attendance %, homework scores, and model test rankings with 1-click SMS/WhatsApp dispatch.
Managing Staff & The 8 Custom RBAC Permission Roles
Understand the 8 specialized roles in DocentBase: Admin, Manager, Teacher, Receptionist, Accountant, Website Manager, Viewer, and Member.
DocentBase White-Glove Support: Data Entry & On-Site Visits
Learn how our dedicated support engineers assist coaching centers with complete paper roster digitisation, biometric setup, and 24/7 hotline care.
How Students & Staff Join Using the 6-Digit Join Code
Step-by-step guide for students and teachers to join their coaching center on DocentBase without complex invites.
Student & Parent Cockpit Overview (student.docentbase.com)
Discover all features available to students and parents: routines, attendance percentages, monthly dues, and exam progress.
Paying Monthly Tuition via bKash & Downloading Digital Receipts
Clear monthly tuition dues instantly from your smartphone using bKash, Nagad, or debit cards and get official receipts.
Checking Attendance Percentage, Logs & Leave Notices
Monitor daily check-in timestamps, monthly attendance rates, and submit leave requests online.
Accessing Class Routines, Model Test Schedules & Results
View interactive weekly class routines, room allocations, upcoming model tests, and subject-wise scorecards.
Interactive Problem Solver
Facing an issue with attendance syncing, bKash fee verification, join codes, or parent SMS? Select your symptom below for an instant guided resolution path.
Interactive Problem Solver
Self-service diagnostic wizard for payment, attendance, and join codes
Have 500+ students on paper registers? Let our team do the data entry for free.
We know transitioning from paper books or messy Excel sheets takes time. Send us photos of your student register or request an on-site hardware engineer to set up biometric turnstiles at your coaching academy.